The Guildford Ski Slope is OPEN this weekend for existing bookings. From Monday we have taken the decision to close for the foreseeable future.
There are a few things to be aware of if you are visiting us –
- In line with Government guidelines, if you, or anyone you have been in close contact with, is showing symptoms, we would ask you not to come.
- We are asking everyone who enters the building to wash their hands before doing anything else.
- If you don’t have appropriate gloves, we will ask you to buy a new pair from us (£3), rather than lending you a pair from the box.
Updated Cancellation policy
This policy applies to bookings cancelled for Coronavirus reasons
For bookings cancelled inside the normal cancellation policy timescale we will offer you a voucher with a year’s validity to be used at a future date, rather than charging you the cancellation fee. Those timescales are 48 hours for ski/board lessons and public donutting, and one calendar month for private donut bookings.
For bookings cancelled outside cancellation policy timescales we will issue a full refund; HOWEVER, we are very small business, and this will hit us very hard, so if you would feel able to consider accepting a voucher for future use, or a 50% refund, we would be very grateful.
We will continue to teach, if you wish to come, but will attempt to keep as much distance as possible, minimise the time inside the building, and take a hands off approach to teaching wherever possible.
We see no reason not to continue donutting whilst the schools are still open – your children will only be mixing with the same people they have spent all week with, so parties this weekend can still go ahead.
We will ask donutters to remain outside in the car park until we are ready to take you straight through the building to the donutting area. Your session will still be supervised by a member of staff, but in the interests of protecting our staff, their input will be minimal.
If you are staying to picnic, the picnic area will be cleaned between parties.
Public sessions are subject to restricted numbers, please call or email for the current availability.